Knowlagent and NexxPhase Partner to Improve Agent Productivity and Provide Best-in-Class Contact Centers

Relationship expands NexxPhase’s contact center services and broadens Knowlagent’s market reach. Knowlagent, the intraday management solution designed for the world’s 10 million call center agents, and NexxPhase, a cloud-based contact center outsourcer, have partnered to help improve agent productivity and customer satisfaction by reducing agent idle time. This partnership allows NexxPhase to promote and market […]